Comparing Automobile Association (AA) and the Royal Automobile Club (RAC) is quite a tricky task. Both have their advantages and disadvantages. Here is a detailed overview of either organisation to help you decide which is best for you.
Firstly, their membership prices, which will be one of the biggest deciding factors for customers. The RAC offers a range of options, sharing road and roadside assistance services, with prices starting from £19. It provides a comprehensive selection of benefits, ranging from fast roadside repairs, discounts on car services, accidental damage cover and trip breakdowns.
Meanwhile, the AA’s prices start from around £51, and it offers the same range of road and roadside assistance. It also has a few additional features that may be beneficial for those requiring long-term cover, like the ability to take out insurance for both you and your vehicle.
In addition to the above, both have a range of other services available, such as breakdown cover, legal assistance and a range of discounts for services such as hotels, car hire and fuel.
It’s also important to consider customer service. The AA has been praised for its customer service and response times, with many customers praising its helpful and friendly staff. Meanwhile, the RAC has been accused of poor customer service, with customer complaints ranging from inadequate response times to customer service staff being difficult to deal with.
At the end of the day, it’s up to the customer to decide which service is the best for them. Depending on your budget, the type of cover you need, and the level of customer service you expect, either the AA or the RAC may be the better option for your needs.