Yes, you can surrender your Kotak Life Insurance policy online, subject to fulfilling certain conditions. The steps to do so are as follows:
- Login to Kotak Life Insurance website
- Go to the tab 'Customer service'
- Click on 'Surrender request'
- Fill up the surrender form
- Your request will be processed and the requisite documents and documents duly filled in, will have to be submitted to the customer service team
- Once all documents are in place, the surrender amount will be processed and credited to your account
It is important to note that the policy shouldn't be more than three years old in order to surrender it online. In case the policy is more than three years old, the surrender request has to be made through the relevant branch office.
You can find more information on the Kotak Life Insurance website.
https://www.kotak.com/en/customer-care/services.html